---
title: "Sites Unassigned to Operators"
source: /gc-surge/admin/dashboard-metrics/sites-unassigned-to-operators
locale: en
updated: 2026-10-08
---
## Summary

Sites Unassigned to Operators lists sites with incoming alarms that no Operator currently owns.

## What the table shows

- **Site** — site with open alarms.
- **Last Alarm** — most recent activity.
- **Alarms** — open alarm volume.
- **Lock status** — whether the site is available.
- **Assigned to** — Operator assignment control.
- **Actions** — preview and related controls.

An **Available** lock status means the site can be picked.

## Admin actions

- Use the eye icon to preview the site's alarm feed.
- Use **Assigned to** to hand the site to an active Operator.
- After assignment, the site moves to the assigned queue and its lock status changes.

## When to act

A growing unassigned queue indicates insufficient active coverage or a sudden alarm peak. Compare the queue with the Users panel, assign available Operators, and investigate why active staff are not taking sites.

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