---
title: "Dahua Cloud ARC"
source: /gcxone/devices/dahua-cloud-arc
locale: en
updated: 2026-09-30
---
## **Introduction**

This documentation provides a comprehensive overview of the Dahua DoLynk configuration process. Designed to be straightforward and user-friendly, this guide will walk you through each step to ensure a smooth setup. Whether you are new to Dahua DoLynk or simply need a refresher, this document will equip you with all the necessary information to configure the system efficiently and effectively.

## **Prerequisites**

Before configuring the device in **GCXONE**, collect and provide the following information to NXGEN:

- Device Serial Number (SN)
- Username
- Password

Ensure the device is online before proceeding.

## **Configure Device in DoLynk Care**

**Step 1:** Log in to your **DoLynk Care** account through this URL.

**Step 2:** Navigate to **Site** and click **Add**.

![Dahua Cloud ARC](/api/media/file/f16a6417884537e84974677e007a6a46761cbbcf-1899x917.png)

**Step 3:** Enter the site details (e.g., **Time Zone** and **Name**).

**Step 4:** Open the newly created site and click **Add Device via Serial Number (SN)**. Enter the required device details.

**Note:** Ensure the device is online before adding it.

![Dahua Cloud ARC](/api/media/file/42142946c50e1da3f71da8248e9341caf2bf5ad4-945x443.png)

**Step 5:** Now that the device is added to your DoLynk Care account, we need to set up GCXONE as your ARC (Alarm Receiving Center) for that device by selecting the Security Service option as per Screenshot:

![1](/api/media/file/ChatGPT-Image-Aug-17-2026-11_20_11-AM-edited-68393d78.png?prefix=media)

**Step 6:** In the menu that shows, select the device/sensors that you want to share with GCXONE then click on Next, in the Company Name/email field please use our email to search ([dev@nxgen.info](mailto:dev@nxgen.info)), once that is done, you should see NXGEN Technology AG, click on the shield icon next to it, please note that your request will be automatically approved

![Dahua Cloud ARC](/api/media/file/25a047655ef4f0303776459bef456bdb1eb31ce8-615x750.png)

**Step 7:** Click on Apply to save and notify your ARC.

![Dahua Cloud ARC](/api/media/file/5518034aafb8256c966409f1d77a6a0f2427df7c-936x909.png)

## **Dahua Cloud ARC Config Guide with GCXONE**

**Step 1:** Navigate to the **Devices** tab

![FIG1](/api/media/file/0b3685017967d9a824624a8ba8c73e46733a7e96-1918x991.png)

**Step 2:** Click the **Add New** button.

![Dahua Cloud ARC](/api/media/file/3bf7c17c0ee170ef3f7ab30900b870e2e1884b51-1920x1140.png)

**Step 3:** The **Add Device** dialog will be displayed.

![Dahua Cloud ARC](/api/media/file/509f6ca7534cc5ae39671f69ff0563cb029cb4d5-1920x1140.png)

**Step 4:** In the dialog, open the **Device** dropdown and select **Dahua Cloud ARC**

![11](/api/media/file/Screenshot-2026-09-14-093925-edited-9060849e.png?prefix=media)

**Step 5:** Enter all required fields: Name, Serial number, User name, Password, Timezone.

![Dahua Cloud ARC](/api/media/file/Screenshot-2026-09-14-094012-edited-66024620.png?prefix=media)

**Step 6:** Below the connection fields, the dialog also has an **Enable Audio** toggle (on by default) and a **Cloud Only** toggle, a required **Timezone**, a **Device Configuration** section (Site Pulse Configuration), an **Advanced Settings** section (Event Polling, Configure Heatmap Mask, Periodic Health Check, Event Retention Time — 30 days by default), and an optional **Location** section (Latitude, Longitude, Plus Code, What3Words).

**Step 7:** Click Discover

![Dahua Cloud ARC](/api/media/file/7a266abf5db5e1ccb79ec96c6580c6da977ff37f-1920x1140.png)

**Step 8:** Once the device is successfully discovered, click **Save**.

![Dahua Cloud ARC](/api/media/file/4b675c75c4d38dfcf05ed5539f4ac5082d2d3b55-1920x1032.png)