---
title: "Reconeyez"
source: /gcxone/devices/reconeyez
locale: en
updated: 2026-09-14
---
## **Introduction**

Reconeyez is a wireless, battery-powered intrusion detection system designed for remote and off-grid deployments. It captures event-triggered snapshots and short video clips upon alarm activation. This guide covers how to configure Reconeyez devices and integrate them with the GCXONE platform.

Device Profile

- **Type** — Wireless PIR Camera / Intrusion Detection System
- **Connectivity** — LTE/4G (SIM card), Wi-Fi, or Bluetooth
- **Events** — PIR-triggered image capture and short video clips
- **Live Streaming** — Not supported (event-based only)
- **Playback** — Not supported (image-based only)
- **Local Mode** — Not applicable

## **Prerequisites**

Before starting the integration, ensure the following:

- Reconeyez device is powered on with a valid SIM card (if using LTE) or connected to Wi-Fi
- Device is registered on the Reconeyez Cloud platform
- Firewall and proxy settings allow outgoing connections to the Reconeyez Cloud
- GCXONE administrator access is available
- Device ID from the Reconeyez platform is available (used as Serial Number in GCXONE)

## **Network Configuration**

Reconeyez devices connect over mobile data (LTE/4G), Wi-Fi, or Bluetooth rather than wired Ethernet:

- Insert a SIM card with a valid data plan if using LTE
- If using Wi-Fi, configure network settings through the mobile app or cloud platform — set SSID and password and ensure adequate signal strength
- Devices automatically connect to the Reconeyez Cloud — minimal manual IP configuration is needed
- Ensure firewall and proxy settings allow outgoing connections to the cloud platform

### Event Review

Reconeyez is optimized for event-driven capture, not continuous streaming:

- View snapshots or video clips (typically 10–15 seconds) captured upon an event trigger
- Use the cloud portal or mobile app for live status monitoring, reviewing historical events, and downloading clips or images
- Live video is limited due to power conservation on battery-powered devices
- Configure the number of photos and time interval for snapshot capture

## **Reconeyez Configuration Guide with GCXONE**

**Step 1** — Log in to GCXONE

**Step 2** — Navigate to the Configuration App

**Step 3** — Go to Site → Devices → Add New and select Reconeyez

![](/api/media/file/b43e30e9808b834638e4fc7e49331780758209e3-1901x981.png)

**Step 4** — Fill in the required fields:

- Enter the **Device ID** from the Reconeyez platform as the **Serial Number** — this field is mandatory

![The Add Device dialog with address, serial number, user name and password all flagged as required in red, and the server, HTTPS and RTSP ports still empty.](/api/media/file/4333eebab7adddc785c08d14678466abb55147ee-1905x971.png)

**Step 5** — Below the connection fields, the dialog also has a **Select Entity Group** dropdown, a **Control Port** field, an **Enable Audio** toggle (on by default), a required **Timezone**, a **Device Configuration** section (Site Pulse Configuration), an **Advanced Settings** section (Event Polling, Configure Heatmap Mask, Periodic Health Check, Event Retention Time — 30 days by default), and an optional **Location** section (Latitude, Longitude, Plus Code, What3Words).

**Step 6** — Click Discover

**Step 7** — Click Save

Note: The Device ID from the Reconeyez client is used as the Serial Number in GCXONE and is mandatory for successful discovery.

## **Platform Integration**

Reconeyez integrates with GCXONE using the following methods:

- API access for event forwarding and video access
- Email/FTP notifications to external systems
- Central monitoring station integration using protocols such as SIA or Contact ID
- In GCXONE, configure a workflow to add the webhook for event forwarding

## **Additional Details**

- Reconeyez devices are image-based — they do not support continuous live streaming or playback
- Local Mode is not applicable for Reconeyez devices
- Battery-powered design limits live video capability to preserve device battery life
- Ajax PIR-CAMs operate similarly — event-based image capture only

## **Related Resources**

- For device compatibility with playback, refer to [Playback Overview](/gcxone/features/video-monitoring/playback/overview)
- For Local Mode details, refer to [Local Mode Overview](/gcxone/features/operational-modes/local-mode/overview)
- For contacting support, refer to [Contact Support](/gcxone/support/contact)