---
title: "Speaker"
source: /gcxone/features/audio/speaker
locale: en
updated: 2026-09-28
---
## **What Speaker Does**

Speaker enables operators to initiate audio announcements and two-way audio calls to SIP-enabled speakers configured under a site in GCXONE. Using the Genesis Audio device type, operators can communicate directly with on-site personnel from the Video Viewer.

## **Why It Matters**

Security operations often require immediate verbal communication with on-site personnel. Speaker eliminates the need for separate communication tools by integrating SIP speaker control directly into the GCXONE interface, allowing operators to respond faster during incidents.

## **How It Works**

Genesis Audio devices use SIP-based communication protocols to register SIP speakers under a site. When an operator initiates an audio call from the Video Viewer, the call is routed through the Genesis Audio device to the configured speaker.

| Device Type | Supported Protocol | Purpose |
| --- | --- | --- |
| Genesis Audio | SIP-enabled Speaker | Audio Announcements |

![Figure 1: Genesis Audio devices listed under each site in the Device Explorer, with the Speaker button visible in the Video Viewer toolbar.](/api/media/file/6d30e7fc9574f5fc60957885fde57e0bdb413c50-1905x908.png)

*Figure 1: Genesis Audio devices listed under each site in the Device Explorer, with the Speaker button visible in the Video Viewer toolbar.*

## **Key Capabilities**

### Prerequisites

- User must have Genesis Audio permission enabled in their role
- Local Mode is not required — audio calls can be initiated via Genesis Audio even if Local Mode is disabled

#### Step 1 — Get SIP Credentials from Genesis Audio

1. Navigate to the **Configuration App** in GCXONE
2. Select the site and go to the **Devices** tab
3. Click **Edit** on the Genesis Audio device
4. Click the **SIP URL** link
5. Note the **Username**, **Password**, and **SIP Domain** — required for speaker configuration

![The Edit Device dialog for a GenesisAudio device with the Sip Server checkbox highlighted above the user name, password and SIP domain fields.](/api/media/file/201d09cc5927236c59adf7bf53bf88ece12147fc-1910x899.png)

#### Step 2 — Configure the SIP Speaker

Using the speaker's web client (example: Axis Horn Speaker):

1. Log in to the speaker's web client

![image](/api/media/file/1fdf219786e0e8aa74a24cff0ade8e4b72d0af78-1918x1071.png)

**Step 2:** Navigate to **System → SIP**

![image](/api/media/file/af9b83945791183bc5d1565011efea52fbdef19b-1919x1004.png)

**Step 3:** Click **Add** to create a new SIP account

**Step 4:** Enable **Make Default**

**Step 5:** Enter an Account Name

**Step 6:** Enter the **Username** from the Audio credentials

**Step 7:** Set Default Status to **Registered**

**Step 8:** Enter the **SIP Domain** from the Audio credentials

**Step 9:** Enter the **Password** from the Audio credentials

**Step 10:** Set Transport Mode to **TCP**

**Step 11:** Click **Save**

![image](/api/media/file/293d94d3ea6240e496d49c6d26cdc06e5fa86991-1919x997.png)

![image](/api/media/file/92162b59f837daaefb56e89621a667a9ad6f287e-1915x995.png)

### Hikvision Speakers: Configure the Access List

Newer Hikvision speakers accept SIP traffic only from addresses on their access list. Add the Genesis Audio SIP addresses to the list, or the speaker cannot communicate with Genesis Audio.

**Step 1:** In the speaker's web client, go to **Configuration → SIP** and open the **SIP Registration** tab.

**Step 2:** Next to **Access List**, click **Configure**.

**Step 3:** Click **Add** and enter each of the following IP addresses:

- 54.172.60.1
- 54.172.60.2
- 54.172.60.3

**Note:** All four Genesis Audio SIP addresses (54.172.60.0 – 54.172.60.3) are required. 54.172.60.0 is the default address and is already configured, so you only need to add the other three.

**Step 4:** Click **Save** in the Access List window, then click **Save** on the SIP Registration page.

![Hikvision speaker SIP Registration page with the Access List window open, showing the Genesis Audio SIP addresses added](/api/media/file/hikvision-speaker-access-list-edited-6e64969f.png?prefix=media)

**Step 5:** Confirm that **Registration Status** shows **Registered**.

### **Microphone Setup**

Before initiating an audio call, ensure the microphone is properly configured:

- Enable the **Audio/Unmute** option in the Video Viewer if supported by the device
- Enable the **Microphone** permission in the browser when prompted
- The microphone icon will change to indicate the microphone is active and the call is connected

![GENESIS AUDIO](/api/media/file/1ac2342bbc4d38fb801f57f9690f6559cbdab9e7-1920x1032.png)

![FIG](/api/media/file/1c37b9ea6ac1d153691196d32cb1d40db0df388c-600x333.png)

For steps on how to initiate an audio call, refer to [Audio Routing & Conference Mode](/gcxone/features/operational-modes/audio-routing-conference-mode)

## **Real-World Use Cases**

- An intrusion alarm triggers — the operator immediately initiates a two-way audio call through the site's SIP speaker to issue a verbal warning without switching to a separate communication tool.
- A delivery arrives at a monitored entrance — the operator uses Speaker to communicate directly with the on-site personnel from the Video Viewer.

## **Best Practices**

- Always verify the Genesis Audio device is active before initiating a call.
- Ensure the browser microphone permission is enabled before starting a shift — waiting for the browser prompt during an active incident causes delays.
- Use Local Mode for device default audio — Genesis Audio calls work via cloud, but device default audio requires Local Mode to be enabled.

## **Additional Details**

- Genesis Audio is configurable only if the user has the corresponding permission
- Local Mode is not required for Genesis Audio calls — they are initiated directly via the cloud
- Local Mode **must be enabled** to use device default audio