---
title: "User Management Setup"
source: /gcxone/getting-started/user-management-setup
locale: en
updated: 2026-09-08
---
## Overview

GCXONE uses a **Role-Based Access Control (RBAC)** system to manage user permissions across the platform. Access is defined through **roles**, **module privileges**, and **entity assignments**.

## Review Default Roles

GCXONE provides predefined roles to simplify initial configuration:

| Role | Access Level |
| --- | --- |
| Super Admin | Full platform access — complete control over all modules; users; roles; and settings |
| Admin | Administrative access — can manage users; roles; configuration; and reports; but not billing |
| Operator | Operational access — can view and manage configuration and reports; but cannot delete or administer users/roles |
| Installer | Field technician access — can manage devices; sensors; and network configuration |
| User | Read-only access to dashboards; configuration; and reports |

These roles can be used directly or customized depending on your operational requirements.

## Create or Modify Roles

Navigate to **Settings → Roles → Configure New Role**

The role creation wizard walks you through 4 steps:

- **Role Info** — Name, description, and optional default role toggle
- **Users** — Select which users belong to this role
- **Privileges** — Enable or disable access per module (Dashboard, Video Viewer, Alarm Manager, Map, and more)
- **Entity Assignment** — Choose which customers, sites, and devices users of this role can access

Enable **Include Children** when selecting entities so any new devices or sensors added later are automatically accessible — no manual updates needed.

## Invite Users

Navigate to **Settings → Users** and invite users by email.

During the invitation process:

- A role is assigned to the user
- Module privileges are inherited from the assigned role
- Entity access is applied based on role configuration

After invitation, users receive an email to activate their account.

- For further information, visit the[ Roles and Permissions page](/gcxone/platform-fundamentals/roles-and-permissions).

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