--- title: "Book a Demo" source: /gcxone/support/book-a-demo locale: en updated: 2026-09-08 --- A GCXONE demo is a **30-minute live session** with the GCXONE Customer Success team. You choose the day, the time zone and the slot, leave your details, and the meeting link is issued straight away. Nobody has to call you back to agree a time. Book it at [gcxone.com/en/support/book-a-demo](https://nxgen.io/en/support/book-a-demo) — the same page is reachable from the footer of every page on gcxone.com under Resources → Book a Demo, and it follows whichever language you are browsing the site in. ## What you need before you start - **A business email address.** The confirmation and the meeting link are sent there. - **Your name.** First and last name are both required. - **The time zone you want to meet in.** Pick the one you will actually be in on the day — every slot on the page is shown in the zone you select, not in Zurich time. Your company name is optional. Nothing else is asked for, and there is no account or sign-in involved: the booking page is public. ## Booking the demo The page is a four-step wizard, and the steps are labelled `Schedule` → `Time` → `Details` → `Confirmed` across the top, so you can always see where you are. ## Available times Slots run on the half hour, in two blocks: - **Morning: **09:00, 09:30, 10:00, 10:30, 11:00, 11:30 - **Afternoon: **13:00, 13:30, 14:00, 14:30, 15:00, 15:30, 16:00, 16:30 That is fourteen slots a day, each shown in the time zone you selected. Availability is checked live against the Customer Success calendar for the exact date and zone you chose, so a slot that was free when you opened the page may be gone by the time you reach it — reselect and carry on. The time zones offered are: - **CET** — Europe/Zurich - **GMT** — Europe/London - **ET** — America/New\_York - **CT** — America/Chicago - **PT** — America/Los\_Angeles - **GST** — Asia/Dubai - **SGT** — Asia/Singapore ## What happens after you book - **The meeting link appears immediately** on the confirmation screen, as a Join meeting button. Save it — it is the fastest route back to the session. - **A confirmation email follows** to the business email you entered. It can take a few minutes, and the page says so rather than pretending it has already arrived. - **Occasionally the link follows by email instead.** If the confirmation says your request was saved and the link will follow shortly, the booking is held — the meeting simply had not been created yet at the moment the page rendered. ## Messages you might see - `Select a date to see available times.` — you are on the time step without a date. Go back and pick one. - `Please pick a time slot to continue.` — a time zone is selected but no slot is. - `Please complete all required fields.` — first name, last name or business email is empty. Company is not one of the required fields. - `Something went wrong. Please try again.` — the booking service refused the request. Retry once; if it repeats, use the contact form and say which date and slot you wanted. ## Other ways to reach us If a demo is not what you need — or none of the slots work — the [contact form](https://nxgen.io/en/support?role=contact) reaches the same team, and [info@nxgen.io](mailto:info@nxgen.io) is read by a person. See also [Contact Support](/gcxone/support/contact) in this documentation.