Product updates.

The AI model behind the camera Health Check has been retuned, with the biggest gains in low-light scenes. Health reports are now stable day over day: a camera that looks the same tonight as it did last night gets the same verdict.

What changed

• Low-light detection accuracy is now 95.3%, up from roughly 60% before the overhaul.
• Overall Health Check accuracy across all detection categories is now 96.5%.
• Day-over-day stability: unchanged scenes no longer flip between healthy and unhealthy from one nightly check to the next.
• Fewer false "unhealthy" flags means cleaner health reports and a Needs-Attention list you can act on with confidence.

A bundle of fixes across configuration, maps and user management from the last few weeks of support work.

What changed

• Sensor live view loads correctly again in the configuration overview (DoLynk streams).
• Map satellite background no longer disappears at high zoom levels.
• Timed camera masks keep the correct sorting order.
• Mask overlay colors render consistently in the viewer.
• Add-user action is disabled only when it genuinely cannot proceed, with clearer state.
• User listing in the roles modal shows the full, correct membership.
• Entity group can be selected while creating a customer, and device groups appear as a tree in site selection.

Report emails are easier to recognise at a glance — subject lines and templates can now carry the customer and site they concern.

What changed

• customer_name and site_name variables are available in report email subject lines and body templates.
• Site and customer report templates resolve their variables per recipient scope.
• Reliability improvements to scheduled report generation and delivery.

Video Search now works hand-in-hand with the alarm workflow and multi-monitor operator setups.

What changed

• Open Video Search from Talos with the alarm’s time range and device pre-selected.
• Video Search state is reflected in the URL, so views can be shared and restored reliably.
• Multi-monitor synchronisation keeps Video Search and the alarm view aligned across screens.
• Historical masks are now displayed in Video Search playback, matching what the camera actually recorded.

Operators get finer control over live video, and administrators can now bound how long live streams run per role.

What changed

• Per-role live view stream timeout: streams automatically stop after a duration defined on the role, reducing unattended streaming.
• Jump back 15 seconds and jump-to-live controls in the video player for quickly reviewing a moment without leaving the live view.
• Reliability fixes around Talos session hand-off and sign-out.

The polygon-based camera masking introduced earlier in July is now the default masking experience, with tenant-wide polygon overlays and further editor refinements.

What changed

• Polygon-first mask drawing and editing on camera scenes, replacing pixel-grid-only workflows.
• Per-tenant polygon overlay handling so masks render consistently across sites and cameras.
• Smoother editing, review and save flow based on feedback from the first masking release.

Sites with indoor coverage can now be navigated on their own floor plans inside the maps module — not just on the outdoor map.

What changed

• Upload floor plans (including PDF conversion) per site and manage them alongside the geographic map.
• Place devices and sensors on the floor plan and open them directly from it.
• Switch between the outdoor site map and indoor plans without losing context.

Teltonika IoT routers now have a dedicated device dashboard in GCXONE, giving connectivity hardware the same visibility as cameras.

What changed

• Live signal strength, modem health and data-usage panels for each router.
• GPS map with the device track, site marker and a geo-fence circle, including an out-of-zone banner when a mobile unit leaves its site radius.
• Input/output and service state, hourly trend charts and a full state log with all modem, VPN and GPS data points.
• Site coordinates can be reviewed and updated directly from the router’s location capture.

We improved Genesis Audio controls in Video Viewer so operators have clearer and more reliable audio actions during live monitoring.

What changed

• Audio source and speaker configuration now load through an updated control flow.
• Supported sites can use pre-recorded audio file playback from the audio control.
• Conference and two-way audio behavior has been refined for supported devices.
• Two-way mute handling now mutes remote playback where configured while keeping the operator microphone flow available.

These updates make Genesis Audio actions more predictable across supported device configurations.

We improved the video masking editor to make protected or ignored areas easier to configure in Video Viewer.

What changed

• Polygon masks are easier to draw and adjust.
• Pixel-grid masks stay aligned as the stream area resizes.
• Updated header and toolbar controls make editing, clearing, and saving masks clearer.
• Performance improvements reduce lag when working with larger masks.

This helps teams maintain more accurate masking rules with fewer editing interruptions.

We improved site deletion and device move handling when schedules are attached to the affected site or device.

What changed

• Site deletion now confirms related schedule cleanup when required.
• Device moves now include schedule cleanup confirmation when needed.
• Administrators now receive clearer messages when a site cannot be deleted.

This reduces leftover schedule conflicts and makes delete failures easier to resolve.

GCXONE now handles devices configured for cloud-only streaming more consistently.

What changed

• Cloud-only devices stay on the cloud streaming path instead of attempting local streaming controls.
• IO controls now reset more cleanly when switching between devices.
• Local IO controls appear only when the selected device is eligible for local IO.

This reduces confusing control states and makes cloud-only device behavior easier to understand.

We improved the user invite and profile forms to reduce configuration errors during user management.

What changed

• Service provider and event provider information is now resolved from the selected tenant context.
• Invite forms now guide administrators to select required GCXONE and Genesis roles where applicable.
• Phone number fields now preserve country code and phone number values more reliably.
• Error messages are clearer when required user setup information is missing.

These changes make user setup more dependable for administrators managing tenant access.

We fixed inconsistent playback timing when opening video from different GCXONE workflows.

What changed

• Event Salvo, Video Search, Video Player, Video Viewer, and Quad Salvo now share the same playback time conversion behavior.
• Supported local-mode devices, including ADPRO devices, now open closer to the intended event time.

This helps operators review the correct moment without manually adjusting playback as often.

We improved the way Event Salvo opens when it is embedded from Talos.

What changed

• Event Salvo can now wait for the Talos iframe token handoff before loading protected content.
• Supported Talos origins are allowed to open the embedded Event Salvo view without an unnecessary login redirect.
• A public preview fallback remains available when an authenticated session is not present.

This makes embedded Event Salvo review smoother for Talos-driven workflows.