GCXONE 1.1.0

GCXONE 1.1.0 introduces one-time-code sign-in, redesigned hierarchy dashboards, device groups in the video viewer, improved camera configuration, and a more complete tenant audit trail.

Sign in with a one-time code

You can now complete multi-factor authentication using a one-time verification code sent by SMS or email.

The Multi-Factor Authentication setting is also now correctly saved when inviting or editing users and is included with user invitations.

Device groups in the video viewer

Device groups, including towers, are now available directly in the video viewer's device tree.

You can:

• Search for a device group by name.
• Find groups through devices or sensors assigned to them.
• Search for device groups from the main page header.
• Activate or deactivate a device group from its overview panel.
• Filter columns in device and device-group configuration tables.

Detect thermal and optical camera mismatches

Video Search can now detect when an event's footage does not match the camera's configured type.

For example, if footage appears thermal but the camera is configured as optical, GCXONE displays a warning above the video.

You can select Re-configure to correct the camera configuration without leaving the event.

If the configuration is intentional, you can dismiss the warning and choose Don't show again for that camera.

More device configuration options

Camera sensors now support additional configuration options for:

• PTZ
• Thermal
• Audio
• 360°

Eagle Eye cameras can now be connected using Eagle Eye sign-in through OAuth during device setup.

Nx Witness devices can also connect in cloud mode using the server ID and portal URL.

For Salvo devices, tower coordinates are now displayed on the map and in the video viewer header.

Expanded audit trail

GCXONE now records more detail about changes made through the tenant API.

Audit entries include:

• Category and sub-category
• Action
• Resource
• Data before the change
• Data after the change

Audit entries preserve the tenant, user, category, action, and resource names as they were when the action occurred. This keeps historical records readable even if those items are renamed later.

Sensitive values in request bodies are masked before being stored.

Read-only API requests are not recorded unless the route is specifically configured for auditing. Actions performed through the NXGEN administration control panel remain outside the tenant audit trail.

Arm and disarm events now also display the correct entity name.

Fixes

• Fixed an issue where searching the video viewer tree could cause the tree to hang or device-group branches to disappear.
• Fixed the Multi-Factor Authentication setting on the Invite User and Edit User screens so changes are correctly applied when saved.
• Fixed an issue where the MFA setting was not included in user invitations.

Multi-factor authentication can now be turned on for each user. In Settings → Users, the Enable Multi-Factor Authentication switch under Account Settings is available both when inviting a user with Invite New User and when changing an existing user with Edit User.

The next time that user signs in, the Secure Your Account screen asks them to scan a QR code with their authenticator app and then enter the one-time code to continue.

Adding an Eagle Eye Cloud device now includes a sign-in step with Eagle Eye.

In the Add Device dialog, select EagleEye Cloud and enter the device's serial number and the user name and password of the Eagle Eye Cloud account. Click Authenticate With EagleEye and complete the Eagle Eye sign-in in the pop-up window. When the dialog shows Token available. You can discover this device., click Discover. Pop-ups must be allowed for GCXONE so the sign-in window can open.

Add your NX Witness system to GCXONE via Nx Cloud—no need to expose a public IP or open ports.

In the device setup, enable the Enable Cloud option under Connection Settings. Provide the system’s Server ID along with the Cloud user’s username and password instead of an IP address. The Portal URL field is optional and can be left empty. If you prefer a local‑network connection, simply leave Enable Cloud unchecked.

The Video Viewer sidebar now has folders: create folders and subfolders, add cameras to them, and save Salvo views into them. Folders can be moved, reordered and deleted, and folder permissions control who can view and manage them.

In configuration, a device’s sensors can be reordered by dragging, which sets the order they appear in. The event preview page is now translated and works on phones.

Cloud devices now show online and offline status in the Tree View, using the same green and red indicators as IP devices. Status is refreshed at the configured check interval.

Camera live view can be opened directly from the Event Salvo header. We also fixed one-way Genesis Audio and IP address and hostname handling.

The microphone now stays connected when switching between events on the same camera, including across multiple monitors where this option is enabled. Previously it disconnected and had to be reconnected manually.

The device tree now retries automatically when it fails to load, and offers a manual retry.

Virtual devices are a new device type that holds cameras linked from other devices. Select the cameras to link from a tree view; streaming stays on the parent device. From a sensor’s Associate sensor tab, a camera can also be linked to another customer or site in your hierarchy, so the same camera can be used in both places without duplicating it.

Live streams can be started and stopped from the interface, and stream quality now adapts to the view: the selected camera streams at full resolution, with configurable profiles for multi-camera layouts. The Overview and Sensor overview pages support streaming in local mode.

The sensor and device overviews were also updated: device and sensor icons, editing with permission checks, and server-side sorting so large tables load faster. This release includes stability fixes for playback timestamps, rectangle zoom, the sensor tree and the streaming grid.

Google Earth is available as a map type when viewing sites and sensors.

Sensor selection is more consistent across the platform, and the HealthCheck dashboard now has checkboxes for selecting multiple cameras at once. The Video Search time filter and general filtering have been fixed.

The AI model behind the camera Health Check has been retuned, with the biggest gains in low-light scenes. Health reports are now stable day over day: a camera that looks the same tonight as it did last night gets the same verdict.

What changed

• Low-light detection accuracy is now 95.3%, up from roughly 60% before the overhaul.
• Overall Health Check accuracy across all detection categories is now 96.5%.
• Day-over-day stability: unchanged scenes no longer flip between healthy and unhealthy from one nightly check to the next.
• Fewer false "unhealthy" flags means cleaner health reports and a Needs-Attention list you can act on with confidence.

Privacy masks are now drawn on recorded event images and playback in Video Search and ZenMode, so an area masked at the time of the event stays covered when the footage is reviewed.

When scheduling reports, variables such as the customer and site name can be inserted into the email subject and body with one click. The device overview now shows the Device UUID and Unique Reference Number with a copy button, and site radius can be edited from the Teltonika dashboard.

We also fixed the sensor filter in ZenMode, filters in Video Search, and faults in the analytics marketplace and the subscription analytics flow.

A bundle of fixes across configuration, maps and user management from the last few weeks of support work.

What changed

• Sensor live view loads correctly again in the configuration overview (DoLynk streams).
• Map satellite background no longer disappears at high zoom levels.
• Timed camera masks keep the correct sorting order.
• Mask overlay colors render consistently in the viewer.
• Add-user action is disabled only when it genuinely cannot proceed, with clearer state.
• User listing in the roles modal shows the full, correct membership.
• Entity group can be selected while creating a customer, and device groups appear as a tree in site selection.

Report emails are easier to recognise at a glance — subject lines and templates can now carry the customer and site they concern.

What changed

• customer_name and site_name variables are available in report email subject lines and body templates.
• Site and customer report templates resolve their variables per recipient scope.
• Reliability improvements to scheduled report generation and delivery.

Video Search now works hand-in-hand with the alarm workflow and multi-monitor operator setups.

What changed

• Open Video Search from Talos with the alarm’s time range and device pre-selected.
• Video Search state is reflected in the URL, so views can be shared and restored reliably.
• Multi-monitor synchronisation keeps Video Search and the alarm view aligned across screens.
• Historical masks are now displayed in Video Search playback, matching what the camera actually recorded.

The map could load without its satellite background. Satellite view now displays correctly.