GCXONE · Funciones
GCXONE Mobile App
Mobile Access to Your GCXONE Security Platform
Your Sites. In Your Pocket.
The GCXONE Mobile App gives operators and managers secure, on-the-go access to their security platform: live camera feeds, site and device status, arm/disarm control, isolation, and audio intervention activity, all from a phone. It is available for Android and iOS and mirrors the core capabilities of the GCXONE web platform.
Funciones principales
- Live camera feeds, device status, and direct arm/disarm control from anywhere, not just the office
- Isolation available per device, per site, or across an entire site in one bulk action
- A full audit trail of audio interventions and alarm activity, down to who did what and when
Casos de uso principales
- Responding to an alert on the go — viewing the live feed and swiping to disarm directly from a phone
- Suppressing alarms during on-site maintenance with a timed Isolate action, 15 minutes to 8 hours
- Securing or standing down an entire site in one action with bulk Arm/Disarm instead of device by device
- Reviewing recent Person, Vehicle, or Motion detections with custom date range and location filters
Performance at a glance
2
Mobile platforms, iOS and Android
5
Languages supported
7
Isolation durations, 15 min to 8 hours
Capability 1
Live Camera View
Grid or card layouts with 4, 6, 8, or 12 streams per page; tap a tile to view a single camera full width, or expand to fullscreen. Fill the Grid adds cameras from one picker instead of one at a time.
- Best for: quickly checking every camera at a site from a single screen
Capability 2
Bulk Arm/Disarm
Swipe once to arm or disarm every device at a site, with a confirmation step and each device’s status updating individually as it changes.
- Best for: securing or standing down an entire site in one action instead of device by device
Capability 3
Isolation
Suppress alarm signals for a set duration — 15 minutes to 8 hours — at the device level, the site level, or across an entire site via bulk Arm/Disarm.
- Best for: planned maintenance, testing, or on-site work that would otherwise trigger false alarms
Capability 4
Alarms & Filtering
Every alarm event with a snapshot, a True/False badge, and a timestamp; filter by location, alarm type, date range, and detection type — Vehicle, Motion, or Person.
- Best for: investigating recent activity at one site or across the entire estate
Capability 5
Audio Interventions
A full log of every audio intervention with source name, action, exact time, and the account that performed it.
- Best for: accountability and reviewing how audio was used during an event
Getting started
Download the app from the Google Play Store or Apple App Store, then sign in with your existing GCXONE account to start monitoring from your phone.
- 01Download the appSearch “NXGEN” in the Google Play Store or Apple App Store and install it
- 02Log inEnter your email address and password, then tap Continue
- 03Select your organizationChoose an organization if your account has access to more than one; skipped automatically otherwise
- 04Explore your estateUse Home, Alarms, Devices, and Portfolio in the bottom navigation to monitor and act on your sites
De un vistazo
- Platforms
- Android and iOS — search “NXGEN” in the Google Play Store or Apple App Store
- Access Model
- Same GCXONE account, organization, and role-based permissions as the web platform
- Language
- English by default; also available in Deutsch, Español, Français, and Polski
- Appearance
- Light, Dark, or System theme mode
- Sign In
- Email address and password
- Multi-Organization Accounts
- A Select Your Organization screen appears after login when an account has access to more than one organization; each organization lists the account’s access role underneath its name
- Switching Organizations
- Available anytime from the Account screen, without logging out
- Device Security
- Armed and Disarmed counts, plus an All Sensors total
- Isolation Summary
- Currently isolated devices and sensors, or “No active isolation”
- Portfolio Summary
- Total Customers and Sites counts
- Recent Activity
- Total Events and Audio Interventions over the last 24 hours
- Recent Alarms
- Most recent alarm events with a snapshot thumbnail, site, device, True/False badge, and timestamp
- Customers
- Each row shows the customer’s name and account email; tap a customer to see the sites that belong to them
- Sites
- Every site you have access to, regardless of customer, listed by name and searchable
- Layouts
- Grid or Card, with 4, 6, 8, or 12 streams per page
- Camera Selection
- Add cameras individually per tile, or use Fill the Grid to select multiple from one picker
- Single-Camera View
- Full-width playback with expand-to-fullscreen
- Connection Handling
- A Retry control appears on any tile that fails to connect
- Arm/Disarm Scope
- Per device, or the entire site at once via Bulk Arm/Disarm
- Bulk Arm/Disarm
- A single swipe arms or disarms every device at a site, with a confirmation step and per-device status as each one updates
- Device Details
- Device name, active sensors, current arm state, and a Swipe to Disarm control
- Device List
- Searchable by name or site; filterable by Armed or Disarmed
- Schedules
- The Site screen shows the number of active arm/disarm schedules configured for that site
- Scope
- Per device, per site, or as part of a site-wide Bulk Arm/Disarm action
- Durations
- 15 minutes, 30 minutes, 45 minutes, 1 hour, 2 hours, 4 hours, or 8 hours
- Status Display
- A live countdown and Stop Isolation control while isolation is active
- Alarm List
- Every alarm event across the estate, or scoped to a single site, most recent first
- Filters
- Location (customer, site, or device), alarm type (Real or False), date range, and detection type (Vehicle, Motion, Person)
- Alarm Details
- Pre-alarm, alarm, and post-alarm images with a bounding box on the detected object; Playback for a 30-minute recorded window; detection confidence percentage
- Overview
- Total count, plus source, action, and timestamp for every intervention
- Detail View
- Exact time and the account that performed the intervention
- Fields
- Available status, Name, Description, Email, Codeword, and Phone Number
- Actions
- Add, edit, or delete a site’s saved contacts
- Access Control
- Enforced by the same GCXONE role and permission model as the web platform; the app does not grant access beyond what a user’s role already allows
- Offline Behavior
- Live video and real-time status require an active network connection on the device; a failed stream shows a Retry control rather than cached video
- Platform Availability
- Android and iOS only — no separate desktop or tablet layout
Platform support
Login & organization access
Home dashboard
Portfolio: customers and sites
Live camera view
Device and site control
Isolation
Alarms
Audio interventions
Site contacts
Governance & Limitations